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Customer Voice

Turn customers into stars!
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Trust

83% of buyers no longer trust advertising. But most trust recommendations from users online.

Social Media

74% of consumers depend on social media to guide their purchases.

Mobile

56% have found something that solidified their decision to do business with the person.

Online reviews are critical to the success of a local business.

In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.

We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.

Get Started for Free!

Use your happy customers to win new customers:

Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.

Build a targeted presence across popular review sites:

Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.

Collect feedback to better your business:

Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work.

Help your business shine in local search:

Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.

Listing Management FAQs

Why do customer reviews matter?
Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into that category, there’s a good chance they’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.